I can't remember the parental lock code. How do I remove it?

 

If you can't remember the 4 digits, we recommend you perform the below steps:

  1. Delete the 9Now app from your iOS device.
  2. Turn off your iOS device and please wait at least 1 minute. This allows changes to occur and data blockages to be cleared.
  3. Reboot your iOS device and re-install the 9Now app.


This will remove the parental lock from your iOS device.

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