My iPhone/iPad says I'm outside of Australia but I'm not. How do I fix this?

You might have a VPN on your iPhone/iPad that you will need to disable in order for 9Now to work. 

Please follow the steps below to check:

  1. Open Settings on your iOS device.
  2. Tap General.
  3. Tap VPN if applicable
  4. Tap on Delete Profile
  5. Confirm that you would like to delete this profile by tapping Delete again

This will remove any VPN proxies from your settings. Please reboot your iPhone/iPad, otherwise this removal process may not complete.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us