There could be a couple of things going wrong. High-traffic times during the day can mean slower speeds.
For people with ADSL, proximity to the telephone substation can be an issue. If there’s a few of you sharing a single connection through a modem or router, that can also affect speed. If your wireless connection is dropping in and out, that can cause issues too.
To get 9Now up and running you need a minimum of 0.6 mbps. If you want to get the best out of 9Now, we recommend the following speeds:
- 0.7 mbps for low picture quality
- 1.8 mbps for good picture quality
- 3.0 mbps for High Definition (SD)
- 5.0 mbps for High Definition 720p (HD 720p)
To check your Internet speed, visit Speed Test.